How do I cancel or reschedule a QwikGlam booking?

Go to My Bookings, select your booking, and tap Cancel or Reschedule. Free cancellation more than 2 hours before your appointment.

How quickly does a QwikGlam artist arrive?

If no artist accepts within 15 minutes of your booking confirmation, you receive a full refund plus ₹200 wallet credit automatically.

Are QwikGlam artists background verified?

Yes. Every QwikGlam artist undergoes police verification, skill assessment, and hygiene kit certification before joining the platform.

What payment methods does QwikGlam accept?

UPI, credit/debit cards via Razorpay, QwikGlam Wallet, and cash after service. Online payments receive a 5% instant discount.

✦ We're here for you

Contact & Support

Our team is available 7 days a week. Choose your preferred channel — we typically respond within 15 minutes during business hours.

💬

WhatsApp Support

The fastest way to reach us. Send your booking reference and we'll resolve it instantly.

Mon–Sun, 8am–10pm

Chat on WhatsApp

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Email Support

For detailed queries, complaints, or anything that needs documentation and a paper trail.

Response within 4 hours

Email Us

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Call Us

Speak directly with a specialist for urgent booking issues or same-day concerns.

Mon–Sat, 9am–8pm

+91 80 6999 1234

Frequently asked

Quick answers to the most common questions.

How do I cancel or reschedule a booking?

Go to My Bookings, select your booking, and tap Cancel or Reschedule. You can reschedule up to 2 hours before the appointment. See our full Cancellation Policy.

Where is my refund?

Refunds to QwikGlam Wallet are instant. Refunds to card/UPI take 5–7 business days. If it's been longer, share your booking reference on WhatsApp and we'll escalate immediately.

My artist hasn't arrived. What do I do?

Call your artist directly from the booking details screen. If you can't reach them, contact us on WhatsApp with your booking reference. If no artist arrives within 15 minutes of the confirmed time, you'll receive an automatic full refund plus ₹200 Wallet credit.

I'm unhappy with the service quality. Can I get a refund?

We're sorry to hear that. Please rate the booking and describe the issue — this automatically flags it for quality review. Contact support within 24 hours of service completion with photos if applicable. We investigate every complaint and offer refunds where appropriate.

How do I add money to my QwikGlam Wallet?

Go to My Profile → Wallet → Add Money. You can top up via UPI or card in any amount from ₹100.

I want to apply as an artist. How?

Visit our Artist Signup page to apply. Applications are reviewed within 48 hours and you'll hear back by email or SMS.